WELCOME TO PC HEALER HOW MAY WE HELP YOU?

I am confident you will find my prices competitive and affordable. You can agree a fixed price with me or take my hourly rate of £25. Most jobs take between 1 to 3 hours to complete if I am in your home and it takes more than 3 hours I will have to take your PC to my home to fix at no extra cost. I offer three types of service below:

1)
'In your home service' this will involve me coming to your home at a suitable time there is now no call out fee for local call outs!
I understand that it is more convenient for me to come to your home to safe you the hassle of unplugging the PC and having to remember where everything goes. I will come to your home at a time suitable to you and carry out any needed work as quickly and safely as possible. I also fully understand that some customers want to watch what I am doing and ask questions I am happy to do this but please bear in mind that this may slow me down and increase the time fixing the pc.
2)
'Bring to me service' this involves you bringing your computer/laptop to me to allow me time to fix your computer this is my preferred method. I can also pick up and return your computer for a small fee usually £10.
The reason this is my preferred method is due to the fact I have a very fast internet connection which allows me to download any updates or drivers needed to fix your computer. Also I have my own server which has all the tools on it I need to fix your computer combined with a fast network allows me to complete a job in the most efficient time possible.
3)
'Remote control service' if you work in an office I’m sure you are aware of this.
It involves me sending you a link to a website where you enter your name, once you submit this it will atomically install an Active X control into your browser (trust me its safe!) then you will get a prompt on your screen asking if you want me to take control of your computer. Once I have control I can complete the service you need without you have to leave your chair! You can watch if you like. Once I have finished working I will disconnect and will not be allowed access to your computer without your permission.

I will nearly almost always recommend that I carry out a computer diagnostics on your computer this will include a free written quotation of any works and parts that need to be carried out.

Service Type	Price	In your Home Service	Bring to me Service	Remote Control Service (requires paypal)	New Buy Online!
Desktop Computer Diagnostics	£call	Yes	Yes	No	n/a
Laptop Computer Diagnostics	£call	No	Yes	No
Wireless or Wired Network Installation	£call	Yes	No	No	n/a
PC Setup and Connection	£call	Yes	No	No	n/a
Upgrade Installation	£call	Yes	Yes	No	n/a
PC Health check	£60	Yes	Yes	Yes
Data Backup	£call	Yes	Yes	No	n/a
Data Cleanse	£call	No	Yes	No	n/a
Data Recovery	£call	No	Yes	No	n/a
Data Transfer	£25	Yes	Yes	Yes
Driver Download	£10	Yes	Yes	Yes
PC Repair	£call	Yes	Yes	No
Memory Installation	£call	Yes	Yes	No	n/a
Operating System Installation	£call	Yes	Yes	No	n/a
Laptop DC Jack Repair	£85	No	Yes	No	n/a
Laptop LCD Replacement	£call	No	Yes	No
Laptop or PC Recommendation Service	£50	Yes	No	Yes via email
PC/Laptop Password Removal	£40	No	Yes	No	n/a
Mobile Phone Network Unlock	£40	No	Yes	No	n/a
Mobile Phone De-branding	£40	No	Yes	No	n/a

Consumer Protection ( Distance Selling) Regulations 2000 . Under the Distance Selling Regulations, you as customer are entitled to cancel this contract within 7 days of agreeing to the service or callout charge. You must do so by email or letter only. If however you wish me to perform the service within these 7 days you will be asked to confirm this either over the phone or by email.. Be advised however, that as soon as you do so and I start your service, your right to cancel the service will end.

Accepted Payment Methods:

We will accept payment for services carried out via Paypal, Cheque payable to Paul Sheraton, Cash or Online via Credit Card of Debit Card.